Terms and Conditions

e-Monitoring Services (Companion System)

e-Monitoring Services Customers: The Companion System is not an intrusion detection system or medical device and does not
provide medical advice, which should be secured from qualified medical personnel. Non two-way voice service is available.
Standard installation fee for Companion System of $50.00 and month-to-month monitoring agreement required at $29.95 per month
($359.40/yr.) apply. Prices may vary by market. Prices subject to change. Local permit fees may be required. Satisfactory
credit history required. Additional conditions and restrictions may apply. Offer valid for new Companion System customers only.
Cannot be combined with any other offer. Systems shall remain property of e-Monitoring Services.

ShrineSavers Members: The Companion System system is not an intrusion detection system or medical device and does not
provide medical advice, which should be secured from qualified medical personnel. Non two-way voice service is available.
Standard installation fee for Companion System of $50.00, and month-to-month monitoring agreement required at $29.95 per month
($395.40/yr.) apply. Prices may vary by market. Prices subject to change. Local permit fees may be required. Satisfactory
credit history required. Additional conditions and restrictions may apply. Offer valid for new Companion System customers only.
Cannot be combined with any other offer. Systems shall remain property of e-Monitoring Services.

Installation Requirements and Customer Duties. Customer shall provide a hard-wired, single party phone line and phone jack,
or broadband communicator, as applicable, and electrical outlet within five (5) feet of the designated installation location
of the Companion System. Customer will follow all of e-Monitoring Services instructions regarding installation, maintenance,
testing and use of the Equipment, and Customer will not allow or permit alteration of the Equipment except in a manner approved
in writing by e-Monitoring Services.

Phone Lines. The Equipment includes a communicator that sends signals to the Central Monitoring Station over Customer's
telephone or broadband service, as applicable. Customer acknowledges that signals are transmitted over the telephone company's
or, broadband service provider's networks and are beyond the control of e-Monitoring Services and the Central Monitoring Station
Customer acknowledges that if the phone or broadband service is disconnected in any manner whatsoever, or not working for any
reason, alarm signals cannot be transmitted to the Central Monitoring Station. If the telephone or broadband service is out of
order, placed on vacation status or otherwise not working, signals cannot be transmitted and e-Monitoring Services will not know
of the telephone or broadband service problem. Customer agrees to reimburse e-Monitoring Services for any cost incurred by
e-Monitoring Services to reprogram the communications device of the Equipment because of area code changes, other dialing pattern,br> changes or other communication access changes.

Customer will pay for all telephone or broadband service charges including any installation fee for any special jack or other,
device to connect the system to Customer's telephone or broadband service. When the alarm is activated, Customer may be unable
to, use the telephone or broadband service to make other calls (such as calls to the 911 emergency operator). If the service is,
discontinued or Customer moves, it becomes the responsibility of Customer to contact e-Monitoring Services so the communicator
may be disabled from sending signals.

TAMPERING WITH OR DISRUPTION OF TELEPHONE OR BROADBAND SERVICE OR CUTTING OF PHONE
OR BROADBAND SERVICE LINES WILL PREVENT THE TRANSMISSION OF THE SIGNAL. CUSTOMER
ACKNOWLEDGES THAT ADDITIONAL EQUIPMENT MAY BE AVAILABLE AT AN ADDITIONAL CHARGE
TO MONITOR THIS CONDITION OR PROVIDE AN ALTERNATIVE COMMUNICATION CHANNEL AS A BACKUP.

The use of DSL, VoIP or other broadband telephone service may prevent the system from transmitting alarm signals to the
Central Monitoring Station at time of Equipment installation or any time in the future. It is the responsibility of Customer
to have their telephone service provider to install the necessary transmission filters to allow transmission of alarms signals.
Customer agrees to notify e-Monitoring Services if DSL, VoIP or other broadband telephone service has been installed or if
Customer intends to install DSL, VoIP or other broadband telephone service. IMMEDIATELY AFTER THE INSTALLATION
OF ANY BROADBAND TELEPHONE SERVICE CUSTOMER, MUST TEST THE SYSTEM'S SIGNAL TRANSMISSION
AND NOTIFY e-Monitoring Services AT 800-648-1784. Additionally, e-Monitoring Services recommends Customer install
and maintain appropriate battery backup to the broadband service router, switch and modem providing Internet access to help
ensure uninterrupted communication access in case of power loss to Customer premises. It is the sole responsibility of the Customer
to provide adequate power back-up to the DSL, VoIP, or broadband communication equipment when used with the security system
Equipment to help ensure uninterrupted communication access in case of power loss to Customer's premises. Customer
acknowledges that failure to provide adequate power back-up during a power outage will disable communications to the Central
Monitoring Station and alarm signals will not be sent and, as a result, Customer's Emergency Contacts will not be notified.
The Equipment cannot transmit signals to the Central Monitoring Station via Customer's cellular phone service. Customer understands
that additional equipment may be available, at an additional cost and additional monthly fee that may transmit signals.

May 6, 2011